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Pet insurance made easy - Glossary

Our glossary will help you to understand some of the commonly used phrases within pet insurance.

Behavioural therapies

Behavioural therapies – included on our Prestige policy

If your pet is diagnosed with a behavioural condition by a vet, we will pay towards prescribed treatment costs. This could include:

  1. Training to address behavioural issues for up to six months
  2. Pheromone products to help with calming pets as part of a behaviour programme
  3. Medication prescribed by your vet to help improve your pet’s behaviour.

The condition must be diagnosed, and treatment carried out, by a qualified professional such as:

  • A vet
  • A certified clinical animal behaviourist (CCAB)
  • A member of the Association of Pet Behaviour Counsellors (APBC)
  • A member of the Canine and Feline Behaviour Association (CFBA)


Check out our full glossary to make pet insurance easier to understand.