If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

Pet insurance made easy - Glossary

Our glossary will help you to understand some of the commonly used phrases within pet insurance.

Pre-existing condition

Any accident, injury, clinical sign or symptom of a condition or illness that was noticed prior to or within the first 14 days of the policy. This does not have to be a diagnosed condition or require treatment prior to the policy start date, to be deemed as a pre-existing condition.

Check out our full glossary to make pet insurance easier to understand.