We are ready to support you and your pets, that’s why it’s business as usual at Animal Friends. If you are struggling financially and would like to discuss your payments, please contact us. 

Pet insurance made easy - Glossary

Our glossary will help you to understand some of the commonly used phrases within pet insurance.


A schedule is a document which contains important information about you and your policy which forms part of the policy documents.

Check out our full glossary to make pet insurance easier to understand.