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What should I do if I’m unhappy with the outcome of a claim?

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If you are unhappy with the outcome of a claim, please call us on 0344 557 0300 to discuss your case further.

Should you wish to make a complaint, please visit our complaints page or more information.

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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

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