If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

How can we help?


I had to stay in hospital with COVID-19, are my boarding fees covered whilst I’m in hospital and if I have to isolate when I get home?


If you are or asked to isolate due to a confirmed case of Covid-19 and there is no suitable alternative for the care of your pet, e.g. A friend or relative to look after them, subject to your policy limits. Please note that all claims are subject to review.

How helpful was this article?






Can’t find what you are looking for?

We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

Contact us