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I had to stay in hospital with COVID-19, are my boarding fees covered whilst I’m in hospital and if I have to isolate when I get home?
29414If you are or asked to isolate due to a confirmed case of Covid-19 and there is no suitable alternative for the care of your pet, e.g. A friend or relative to look after them, subject to your policy limits. Please note that all claims are subject to review.
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I'm worried that my claim won't be submitted in time due to COVID-19. What should I do? I am struggling to get to my vets, what can I do? Can I still submit my claim? Are all Animal Friends contact channels available? I think my pet has COVID-19, will they be covered if they do have it? I have a Time Limited Policy, will I get any extra time of coverage as I’ve not been able to see a vet? Can I claim for a remote consultation with my vets? I’ve not been able to get my pets vaccinations as my vet practice is closed; will your insurance still cover my pet? I had to stay in hospital with COVID-19, are my boarding fees covered? I am struggling to meet my monthly payments, what can you do? How have Animal Friends services been affected by COVID-19? If I am hospitalised with COVID-19 does the Emergency Boarding Kennel / Cattery Fees benefit still apply? Does Animal Friends offer payment breaks? Because of COVID-19, am I at risk of an increase in scams?
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