If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

How can we help?


Do I need any additional software to start using Pawtal?


No, Pawtal is web based and no additional software is required. Just go to pawtal.animalfriends.co.uk to make a claim.

Please note that Pawtal does not work on web browsers that are no longer supported by your browser provider, such as Internet Explorer 9.

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Can’t find what you are looking for?

We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

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