Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at www.animalfriends.co.uk/pawtal.

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How do I change my address?

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You can change your registered address by calling us on 0344 557 0300 or email us at info@animalfriends.co.uk.

If you email us please include your full name, old address and new address, date of birth, policy number and any updated contact numbers.

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