If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

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Will customers moving over from Aviva have access to Joii?


Yes. Joii is available for all dog and cats insured with Animal Friends.

Joii is an online vet advice service, providing video consultations from the comfort of your own home. You need to be 18 or older, live in the UK and have a valid email address to use Joii.

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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

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