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Will customers moving over from Aviva have access to Joii?
30553Yes. Joii is available for all dog and cats insured with Animal Friends.
Joii is an online vet advice service, providing video consultations from the comfort of your own home. You need to be 18 or older, live in the UK and have a valid email address to use Joii.
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transferring from aviva
Pet insurance can be confusing.
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Most asked
Why are Aviva Pet policies moving over to Animal Friends? When will my Aviva Pet policy move to Animal Friends? Will my current premium change if I move over to Animal Friends? Does Animal Friends pet insurance provide the same cover as my Aviva Pet policy? What do I do with ongoing Aviva claims? Who should I submit new claims to? Will customers moving over from Aviva have access to Joii? Having transferred from Aviva, am I covered for dental treatment? What excess and voluntary excess do I pay?
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If you’d like more information about Animal Friends Insurance, please go to our About us page.
