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Will my current premium change if I move over to Animal Friends?
30549At renewal your premium may change. This may have been the case if you’d stayed with Aviva as premiums can increase as your pet gets older, as the chance of your pet getting ill increases.
Any discounts you had with Aviva will no longer be available. We don’t offer multi-pet discount as we believe that all our customers should get the lowest price possible, no matter how big or small their animal family is. And with lower prices, when you insure more than 1 pet with us, our prices remain very competitive against multi-pet discounts.
You may be able to get the insurance cover you want at a better price if you choose to switch provider, other than Animal Friends. However, any pre-existing conditions may not be covered.
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Most asked
Why are Aviva Pet policies moving over to Animal Friends? When will my Aviva Pet policy move to Animal Friends? Will my current premium change if I move over to Animal Friends? Does Animal Friends pet insurance provide the same cover as my Aviva Pet policy? What do I do with ongoing Aviva claims? Who should I submit new claims to? Will customers moving over from Aviva have access to Joii? Having transferred from Aviva, am I covered for dental treatment? What excess and voluntary excess do I pay?
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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.
If you’d like more information about Animal Friends Insurance, please go to our About us page.
