FAQs

Can I use Joii in an emergency?

The Joii app consultations or symptom checker should not be used in urgent, life threatening situations. Joii does have a vet finder that can help you locate your nearest veterinary practice.

Free vet consultations

Available 24/7 for all cat and dog policies with Animal Friends.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.