FAQs
Can I use Joii in an emergency?
The Joii app consultations or symptom checker should not be used in urgent, life threatening situations. Joii does have a vet finder that can help you locate your nearest veterinary practice.
Free vet consultations
Available 24/7 for all cat and dog policies with Animal Friends.

Pet insurance terms explained
Pet insurance can be confusing.
Check out our A-Z of terms to make it easier to understand.