FAQs

Can Joii do house visits?

Joii is an online service only. If one of Joii’s vets recommends you visit a practice, they can help you find your nearest practice, if you do not have one already.

Free vet consultations

Available 24/7 for all cat and dog policies with Animal Friends.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.