FAQs

How do I register for Joii?

To start using Joii, search for Joii Pet Care on the App Store or in Google Play and download the app to your phone or tablet. Select the option ‘Login with Animal Friends’ and follow the instructions. When you register, the details that you enter on the app must match the details we have on our records. If they don’t, please call us on 0344 557 0300 to check our records are up to date.

Free vet consultations

Available 24/7 for all cat and dog policies with Animal Friends.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.