Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at www.animalfriends.co.uk/pawtal.

“Festive Floof Giveaway” Terms & Conditions

  1. The Competition is open only to individuals aged 18 and over.
  2. The Competition is open only to individuals who reside in the United Kingdom.
  3. The Competition is open only to dog owners.
  4. The image with the most likes will win one Deluxe Treat Box for Dogs.
  5. Only one entry per Facebook account, and per person, is permitted in the prize draw.
  6. The Competition is exclusively for Facebook users. We will not accept photos sent via Twitter, Instagram, LinkedIn, email, Facebook message, sent in the mail, or posted anywhere that is not on the original post.
  1. By posting a photo, individuals acknowledge that the photo is solely their own property.
  2. Images of anything other than a dog will be discounted and/or removed without warning.
  3. Any comments which include swearing, are defamatory, are complaints, or use language/phrasing which breaches our Community Guidelines (https://www.facebook.com/notes/animal-friends-pet-insurance/community-guidelines/1725273750828108/), will be discounted.
  4. All entrants must use their own Facebook accounts to enter.
  5. All entrants will be deemed to have accepted these Terms and Conditions.
  6. Entry is free.
  7. Animal Friends employees may not enter this Competition.
  8. There is no automatic prize. Posting your image in the comments does not guarantee you a prize.
  9. The Competition runs from 9am 6th December 2019 until 5pm 16th December 2019.
  10. In the event that multiple posts have the same number of likes when the competition closes, the competition will be extended until one photo gets more likes.
  11. The winner will be notified publicly via a reply to their photo posted on the original Facebook post, and they will also be messaged privately requesting their postal details, on 16th December 2019.
  12. The winner agrees to allow Animal Friends to post their first name, county of residence, and the photo of their dog, publicly on Facebook on 24/12/2019.
  13. By entering and subsequently winning the Competition, the prize winner acknowledges that the prize could take up to 14 working days to arrive. However, we will endeavour to have the prize to you in time for Christmas.
  14. The prize is non-transferable and there is no cash or other alternative.
  15. We will respond to any questions or queries about the Competition via Facebook Messenger or marketing@animalfriends.co.uk.
  16. Animal Friends reserves the right to cancel this Competition or amend these terms and conditions at any time upon reasonable notice.
  17. The decision of Animal Friends in all matters under its control is final and binding and no correspondence will be entered into.
  18. Animal Friends accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of taking part in The Competition. Animal Friends further disclaims liability for any injury or damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with The Competition.
  19. If any paragraph in these terms and conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other paragraphs of these terms and conditions, which shall remain in full force and effect.
  20. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. The Courts of England and Wales shall have exclusive jurisdiction in connection with these terms and conditions.
  21. This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook.
  22. Promoter: Animal Friends Insurance, No.1 The Crescent, Sun Rise Way, Solstice Park, Amesbury, SP4 7QA.