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Monthly Joii Giveaway Terms & Conditions

  1. The Giveaway excludes direct employees of Animal Friends Insurance Services Ltd (AFI), associated agents, family members or anyone professionally connected with the prize promotion.
  2. The Giveaway is open only to individuals aged 18 and over who reside in the United Kingdom.
  3. The Giveaway is open only to AFI customers.
  4. To be entered into the Giveaway, entrants must register the pet within the ‘Joii Pet Care’ (owned by Vet-AI) mobile application by 23:59 on the last day of the calendar month and be a customer of Animal Friends Pet Insurance. To be considered ‘registered’ the pet must be added or currently be on the account under ‘My Pets’ inside the Joii Pet Care application.
  5. The Giveaway will run once per calendar month until 31st December 2021.
  6. One winner will receive a £100 Love2Shop online voucher and a pet hamper from pethamper.co.uk. The winners will have a choice of two hampers to select from, either a cat or dog hamper. We will ask you to confirm which hamper you’d like via email. This email will contain information on the contents of each hamper. Once you have chosen a hamper, we will have it delivered to your address.
  7. Animal Friends Insurance reserves the right to substitute products where necessary due to stock availability.
  8. Queries regarding Giveaways prizes will be answered by the provider of the prizes, Animal Friends Insurance Service Limited.
  9. While there is no requirement to opt-in to receive marketing emails, your email must be obtained for notification purposes to inform if you are a winner. If you wish to opt-in to receive marketing emails, you may do so by emailing info@animalfriends.co.uk, or by calling 0344 557 0300. You may opt-out at any point by clicking ‘Change your preferences’ at the bottom of any marketing email received by us, by emailing info@animalfriends.co.uk, or by calling us on 0344 557 0300.
  10. Only one entry per customer is permitted in the Giveaway. Duplicate entries from the same customer do not increase the chances of winning and will count as one entry only.
  11. All entrants will be deemed to have accepted these Terms and Conditions.
  12. There is no automatic prize. Registering a pet in the Joii Pet Care application does not guarantee winning a prize.
  13. Individuals cannot enter the Giveaway via any other means other than by being an Animal Friends Insurance customer and having their pet registered with Joii in the ‘My Pets’ section of the Joii Pet Care mobile application by 23:59 on the last day of the calendar month.
  14. The winner will be notified within 14 days of the start of the next calendar month via a reply to their email address registered with their policy. If you have not heard from us by the 14th day of the following month, unfortunately, you are not a winner on this occasion.
  15. The Love2Shop prize will be sent to the email address that we have on file for the customer. The pet hamper prize will be sent to the address we have on file for the customer.
  16. By entering and subsequently winning the Giveaway, the prize winner acknowledges that the prize could take up to 31 working days to arrive, more if there are economic or pandemic restrictions out of our control.
  17. We keep your identifiable information private and manage it in accordance with our Privacy Policy.
  18. The prize is non-transferable and there is no cash or other alternative.
  19. We will respond to any questions or queries about the Giveaway via email at marketing@animalfriends.co.uk.
  20. Animal Friends Insurance reserves the right to cancel this Giveaway or amend these Terms and Conditions at any time upon reasonable notice.
  21. The decision of Animal Friends Insurance in all matters under its control is final and binding and no correspondence will be entered into.
  22. Animal Friends Insurance accepts no responsibility for any damage, loss, liabilities, injury, or disappointment incurred or suffered by you as a result of taking part in the Giveaway. Animal Friends Insurance further disclaims liability for any injury or damage to your or any other person’s computer relating to or resulting from participation in or downloading any materials in connection with the Giveaway.
  23. If any paragraph in these Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other paragraphs of these Terms and Conditions, which shall remain in full force and effect.
  24. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. The Courts of England and Wales shall have exclusive jurisdiction in connection with these Terms and Conditions.
  25. This Giveaway is in no way sponsored, endorsed, or administered by, or associated with, Love2Shop.
  26. Promoter: Animal Friends Insurance, No.1 The Crescent, Sun Rise Way, Solstice Park, Amesbury, SP4 7QA.