Animal Friends Receives an Intelligent Consumer Award

Animal Friends Insurance is delighted to have been awarded an intelligent choice award. This award is provided by Consumer Intelligence, which is one of the main consumer data and research providers in the financial services industry.

What’s great about this award is that it’s completely consumer driven, you can’t self-nominate and it’s based upon customer renewal experiences across 1000 different policy holders in our market. It’s all about trustworthiness, pricing, influences, brand perception, buying behaviour, retention, engagement and above all experience both online and offline. The nominations from customers are completed via quarterly independent survey’s and the awards are calculated over a number of months to reward companies that strive for consistency of performance.