Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at www.animalfriends.co.uk/pawtal.

Additional information

If you are unable to find what you are looking for please  go to the Contact us to see how you can contact the relevant department.

We are constantly updating our FAQs section with extra content, so please come back regularly to find more answers to any questions you may have.

Additional information

If you are unable to find what you are looking for please  go to the Contact us to see how you can contact the relevant department.

We are constantly updating our FAQs section with extra content, so please come back regularly to find more answers to any questions you may have.