Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at

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Animal Friends reviews

Don’t just take our word for it, here are some reviews of Animal Friends from our customers.

Trust pilot reviews

Video testimonial

Paul Cranwell - policyholder

Our pet insurance awards

Customer email

I have been arranging insurances for over 40 years ranging from personal liability, car, home, business, pets, boats, BTL, etc.. It's not always about the level of premium (which by the way you were competitive in any case), its about what happens when you make a claim.

I can tell you that the very speedy communication and level of professional service, after we made our claim, has been quite outstanding and you are a credit to your industry. I am genuinely very grateful for this level of service.

Simon E.. Hadham East Hants