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Contact us

Our online chat should be able to cover everyday queries, but you can find more helpful answers and contact options here.

Opening times are Monday to Friday 09:00 - 17:00

(Closed on bank holidays)

Find an answer right now

Some of our most frequently asked questions might be able to help you straight away.

Need to make an enquiry?

Choose a topic to see contact options below

General enquiries

Call 0344 557 0300

Open: Monday – Friday: 09:00 – 17:00

Calls from landlines will be charged up to 16p per minute. Call costs from mobiles vary according to your chosen call plan. Your call may be free if you have inclusive minutes within your landline or mobile phone package.

Or complete our form

Cancellation enquiries

Call 0344 557 0300

Open: Monday – Friday: 09:00 – 17:00

Calls from landlines will be charged up to 16p per minute. Call costs from mobiles vary according to your chosen call plan. Your call may be free if you have inclusive minutes within your landline or mobile phone package.

Or complete our form

Claims enquiries

Call 0344 557 0300

Open: Monday – Friday: 09:00 – 17:00

Calls from landlines will be charged up to 16p per minute. Call costs from mobiles vary according to your chosen call plan. Your call may be free if you have inclusive minutes within your landline or mobile phone package.

Or complete our form

Complaints enquiry

Call 0344 557 0300

Open: Monday – Friday: 09:00 – 17:00

Calls from landlines will be charged up to 16p per minute. Call costs from mobiles vary according to your chosen call plan. Your call may be free if you have inclusive minutes within your landline or mobile phone package.

Or complete our form

Payments and renewals enquiry

Call 0344 557 0300

Open: Monday – Friday: 09:00 – 17:00

Calls from landlines will be charged up to 16p per minute. Call costs from mobiles vary according to your chosen call plan. Your call may be free if you have inclusive minutes within your landline or mobile phone package.

Or complete our form

Policy amendments/queries

Call 0344 557 0300

Open: Monday – Friday: 09:00 – 17:00

Calls from landlines will be charged up to 16p per minute. Call costs from mobiles vary according to your chosen call plan. Your call may be free if you have inclusive minutes within your landline or mobile phone package.

Or complete our form

Vet enquiry

Call 0344 557 0300

Open: Monday – Friday: 09:00 – 17:00

Calls from landlines will be charged up to 16p per minute. Call costs from mobiles vary according to your chosen call plan. Your call may be free if you have inclusive minutes within your landline or mobile phone package.

 

Or complete our form

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