Access your policy details with our quick registration process. We’ll need some personal details and your email address to be able to identify you and make sure your account is secure.
Register today to:
What’s coming soon?
Making a payment, claiming for vet fees, or updating your bank details are not available just yet, but we are working on it!
As an Animal Friends customer, you have access to:
To make a claim please visit our How to make a claim page.
Repeat medication claims can be submitted online by logging into My account or via the Animal Friends app.
For claims queries, call 0344 557 0300 9am-5pm Monday to Saturday
You can access your Policy Booklet and the Insurance Product Information Document for your policy, by logging into your online account. If you have not logged into your account before, you will need to register first.
Information about our policies can be found in the policy wording section below or on our FAQs.
Go to my accountIf you pay by direct debit your policy will renew automatically. If you pay annually and agreed to have payments automatically taken at renewal, then no further action is needed. For other payment methods, please call us.
Call us on 0344 557 0300
If you would like to change your address, please call us on 0344 557 0300 or
email us.
Find out more about your transfer to Animal Friends and your new policy.
FAQS Policy WordingIf you would like to cancel your policy, please call us on 0344 557 0300 or
email us.
