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Existing Customers Existing Customers Existing Customers

Existing Customers

To help you manage your policy, select from one of the options below.

Make a Claim

Find out how to make a claim and get the claim form you need.

Make a Claim
View Policy Details

Information about our policies can be found in the policy wording section below or on our FAQs. The facility to view your own policy details online will be available soon.

View Policy Wording
Renew My Policy

If you pay by direct debit your policy will renew automatically. If you pay annually and agreed to have payments automatically taken at renewal, then no further action is needed. For other payment methods, please call us.

Call us on 0344 557 0300

Change My Address

If you would like to change your address, please call us on 0344 557 0300 or
email us.

Add a Pet

If you would like to get cover for another pet, please complete an online quote.

Get a Quote
Cancel My Policy

If you would like to cancel your policy, please call us on 0344 557 0300 or
email us.