Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at


How can I contact Animal Friends?


If you would like to contact us, please go to our Contact us page where you can find the right phone number or email address, for your enquiry.

Alternatively, you can use our Live Chat facility which appears in the bottom right of your browser window when viewing our website. Open times are Monday – Friday 09:00 – 17:00.

How helpful was this article?






Looking for something else?