Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at


How will you use and store my data?


Please view our Privacy Policy, which contains all the information about how we record, use and store your data.

We are subject to the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, which controls how we are allowed to use your data. This helps to ensure your protection.

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