Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at www.animalfriends.co.uk/pawtal.

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Is Animal Friends regulated?

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As we are a financial service provider, we are authorised and regulated by the Financial Conduct Authority (Financial Services Register number 307858).

This means that we are governed by specific guidelines to ensure the fair treatment of our customers.

We are subject to UK regulatory conditions.

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