Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at


Who are your underwriters?


We are underwritten by Red Sands Insurance Company (Europe) Limited (RSE).

For the full protection of UK insurance customers RSE are members of the Association of British Insurers – this is in addition to the protection provided by the Financial Ombudsman Scheme and the Financial Services Compensation Scheme.

RSE were Licensed by the Gibraltar Financial Service Commission in January 2004.

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