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How can I make a claim?

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To make a claim on your pet insurance policy you will need to complete the relevant claim form for the treatment or incident in question and post or email this to us together with the relevant invoice and your pet’s full medical history (you will need to get this from your vet).  Alternatively, if your claim is related to veterinary fees, you can ask your vet to submit a claim on your behalf through Pawtal, our online claims system for vets.

Find the claim form you need.

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