We are currently experiencing technical issues with our phone lines, If you’d like a new policy click get a quote, or to view your existing policy details click my account. For all other enquiries please go to our ‘contact us’ page to send an email or request a call back. Further updates will be available on our website and we will be in touch soon. We apologise for any inconvenience caused.


How can I make a claim?


To make a claim on your pet insurance policy you will need to complete the relevant claim form for the treatment or incident in question and post or email this to us together with the relevant invoice and your pet’s full medical history (you will need to get this from your vet).  Alternatively, if your claim is related to veterinary fees, you can ask your vet to submit a claim on your behalf through Pawtal, our online claims system for vets.

Find the claim form you need.

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