We are carrying out essential maintenance to our IT systems on Sunday 8th December. During this time we won’t be able to answer queries and there will be no access to online policy information. You are still able to get an online quote and purchase a policy online. Thank you for your patience.

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How long do I have to claim back my vet’s fees?

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Your claim must be sent to us within 90 days of the first date of treatment you’re claiming for.

If you’re claiming for something other than vet fees, such as medication or complementary therapy, you need to submit your claim within 90 days of purchasing the medication or your pet having the treatment.

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