We are ready to support you and your pets, that’s why it’s business as usual at Animal Friends. If you are struggling financially and would like to discuss your payments, please contact us. 

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I’m worried that my claim won’t be submitted in time due to COVID-19. What should I do?

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Whilst we typically look to receive claims within 90 days of the treatment dates, we understand COVID-19 is effecting timescales so we’re happy to review any claims submitted over 90 days. We’re unable to give any guarantees of cover, but claims will be reviewed on a case by case basis.

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