We are carrying out essential maintenance to our IT systems on Sunday 8th December. During this time we won’t be able to answer queries and there will be no access to online policy information. You are still able to get an online quote and purchase a policy online. Thank you for your patience.

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When do I have to pay an excess?

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For all of our policies, except Max Benefit, your excess is deducted once per condition per policy year. This means that you pay your excess upon your first claim, and should the claim continue past your annual renewal you will have to pay the excess again.

Our Max Benefit policies only require you to pay an excess once per condition.

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