If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

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Will my premiums go up if I make a claim?


We review your premium price on an annual basis and there are multiple factors that may cause pricing changes, either up or down.

These include your pet’s age, claims history, your location, the average cost of vet treatment at the time, changes in tax rates etc.

However, we do not offer ‘no claims bonuses’ to our policies, as we think that is unfair to our policyholders who do need to claim.

We regularly review our pricing structure to make sure we give our customers a fair price.

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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

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