We are carrying out essential maintenance to our IT systems on Sunday 8th December. During this time we won’t be able to answer queries and there will be no access to online policy information. You are still able to get an online quote and purchase a policy online. Thank you for your patience.


Will my premiums go up if I make a claim?


We review your premium price on an annual basis, and there are multiple factors that may cause pricing changes, either up or down, such as claim history, your location, the average cost of vet treatment at the time, changes in tax rates etc. However, we do not offer “no claims bonuses” to our policies, as we think that is unfair to our policyholders who do need to claim. We regularly review our pricing structure to make sure we give our customers a fair deal.

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