If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

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How do I cancel my policy?


If you would like to cancel your policy due to changing pet insurance provider or due to the death of a pet, unfortunately, it is not currently possible to cancel your policy online.

Please call us on 0344 557 0300 or write to us at Animal Friends Insurance, No. 1 The Crescent, Solstice Park, Amesbury, SP4 7QA. Alternatively, you can chat to us through our Live Chat facility.

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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

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