If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

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How do I cancel my policy?

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If you would like to cancel your policy due to changing pet insurance provider or due to the death of a pet, unfortunately, it is not currently possible to cancel your policy online.

Please call us on 0344 557 0300 or write to us at Animal Friends Insurance, No. 1 The Crescent, Solstice Park, Amesbury, SP4 7QA. Alternatively, you can chat to us through our Live Chat facility.

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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

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