If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

How can we help?


Why can’t I sign up to see my account details?


To be able to register to view your policy details online you’ll need to complete your first name, surname, email address and post code.

If your details do not match the information we hold for you, you will be unable to complete the registration process.

If you continue to have problems registering, please email us at info@animalfriends.co.uk or call us on 0344 557 0300.

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Can’t find what you are looking for?

We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

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