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Can I change my direct debit date if I pay monthly?
25210You are unable to change the date of the first premium payment for your policy but you can arrange a different payment date for subsequent monthly payments.
We’ll need at least 3 working days notice before your next monthly payment is due, to be able to change the payment date.
If you’d like to change the payment date, please contact us on 0344 557 0300 or email us at info@animalfriends.co.uk.
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I am struggling to meet my monthly payments, what can you do? What’s a co-payment? Can you pay my vet directly? Can I change my level of cover? How can I make a claim? How do I cancel my policy? Why can't I log into my account? Can I change my Direct Debit date? How do I change my address? I'm worried that my claim won't be submitted in time due to COVID-19. What should I do?
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