If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

How can we help?


How can I pay my premiums?


We offer annual and monthly payment plans, and do not charge extra if you want to pay monthly.

We accept payment from all major credit and debit cards, and can also accept annual payments via cheque.

Monthly payments will need to be paid via direct debit, which we can set up for you online or over the phone on 0344 557 0300.

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Pet insurance can be confusing.
Check out our A-Z glossary to make it easier to understand.

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We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

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