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How do I get a quote?
25208You can get a quote online by completing some questions about your yourself and your pet.
Alternatively, if you’d prefer to speak to us, you can call our Sales Team on 0344 557 0300 and we can guide you through the process.
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Policy questions
Pet insurance can be confusing.
Check out our A-Z glossary to make it easier to understand.
Popular questions COVID-19 questions Animal Friends questions Claims questions Policy questions Joii questions
What animals do you insure? What policies for dogs and cats? What policies for horses and riders? Which policy is right for me? Will you cover older pets? Cover for prior illness or injury? Exclusions applied to new policies? Do I pay tax on pet insurance? How do you calculate premiums? How do I get a quote? How can I pay my premiums? Date of first Direct Debit? Can I change my Direct Debit date? How do I change my address? Where can I find my policy number? How do I renew my policy? Can I change my level of cover? How do I cancel my policy? Is dental treatment covered? Is there a multi-pet cover? What breeds are excluded? How do I view my policy details online? Why can't I log into my account? My pet has passed away, how do I cancel my policy? Do I need to inform you if my pet is pregnant or I’m looking to breed from my pet?
