Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at


How do I know which policy is right for me?


As a non-advisory service, we’re unable to recommend a policy to you, however we can give you all of the information you need in order to make an informed decision.

If you are not sure how each policy works you can find out more on our policy comparison tables.

Alternatively you can ring our Sales Team who will be happy to explain our policies in further detail.

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