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Will you apply exclusions to a new policy?
25204Any condition, illness, injury, symptom or sign of a condition occurring or existing prior to your policy’s start date will be considered a pre-existing condition and will be excluded from your terms of cover.
You should inform us of these upon taking out your policy.
If we find out about them later we reserve the right to apply exclusions when we are made aware of the pre-existing condition.
We will also apply exclusions to any illness or condition if symptoms or signs are noted, or a diagnosis is made, during the 14-day waiting period at the start of your policy. Cover for accidents starts after 5 days. You can also claim for public liability immediately (on policies where public liability cover is included).
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Most asked
What animals do you insure? What policies for dogs and cats? What policies for horses and riders? Which policy is right for me? Will you cover older pets? Cover for prior illness or injury? Exclusions applied to new policies? Do I pay tax on pet insurance? How do you calculate premiums? How do I get a quote? Is dental treatment covered? Is there a multi-pet cover? What breeds are excluded? My pet has passed away, how do I cancel my policy? Do I need to inform you if my pet is pregnant or I’m looking to breed from my pet? At what age can I insure my puppy or kitten?
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