Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at

Animal Friends Blog


Competition Winner Announced…

Our exciting Christmas competition has finally drawn to a close. We teamed up with the popular pet-friendly Summer Lodge Country House Hotel to offer a five-star prize.

The competition, which was launched on December 16th, invited our animal-loving audience to choose names for our new pet characters from the Animal Friends 2015 winter TV advert.

The prize to be won was a fantastic two-night stay at the Summer Lodge Country House Hotel for two adults and a maximum of two dogs – estimated at a value of over £1000!  It includes dinner, bed and breakfast and the use of the hotel’s delightful doggy ‘amenities’.

Thousands of you got involved and offered your naming suggestions for our new animal friends!

The time has now come for us to reveal the winner of this superb prize as well as the winning names for our pet-characters.

Watch the video to find out who won!

Keep an eye out on our blog for more charity visits, product reviews and pet advice or head over to our Facebook page for updates on our latest campaigns and giveaways.

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Hello, fellow animal lovers! I’m Elena, and I take care of social media for Animal Friends Insurance. I’m here to share the latest on animal welfare, our charity work and pet care. I foster and adopt rabbits and have a rescue dog called Luna.

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