FAQs

How long do I have to claim back my vet’s fees?

To help us handle your claim as quickly as possible, we ask that you make your claim within 90 days from when your pet had the treatment or you purchased any medication.

Make a claim

It doesn’t need to be confusing, find out how to make a claim.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.