FAQs
What should I do if I’m unhappy with the outcome of a claim?
If you are unhappy with the outcome of a claim, please call us on 0344 557 0300 to discuss your case further.
Should you wish to make a complaint, please visit our complaints page for more information.
Pet insurance terms explained
Pet insurance can be confusing.
Check out our A-Z of terms to make it easier to understand.