FAQs
How can I change the address on my policy?
If your policy is for a cat or dog, you can edit the home address associated with your policy in the "My Details" section of your online account. Please note that making a change could result in a change in the price of your policy.
If you have a horse policy, please call us on 0344 557 0300 or email us at info@animalfriends.co.uk so that we can get this changed for you so that you’re paying the right price based on your information.
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Pet insurance terms explained
Pet insurance can be confusing.
Check out our A-Z of terms to make it easier to understand.