FAQs

How do I edit or change my pet's name on my policy?

You can edit or change your pet’s name through your online Animal Friends account by clicking on the “Pet Details” tab. If you’re having problems, please try our Live Chat or you can email us on info@animalfriends.co.uk and we can get this changed for you.

Please note: Only edit your pet’s name if it’s spelt incorrectly or if you’ve decided to change it. If you’re looking to cover a new pet, they will need their own policy to ensure they’re covered correctly and to avoid any issues should you need to make a claim later on.

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