FAQs

How to login to my online account?

Login or register to your online account

You can then either register or login into your customer account by providing a few simple details.

It is important to remember that in order to use the customer account we must already hold a valid email address for you so please get in touch if you need to update your details.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.