How do I access the 24/7 Vet helpline?

Don’t forget, that you have access to unlimited free online vet consultations through our partners at Joii Pet Care.  

Their vets are available through the App 24/7, 365 days a year - helping to support your pet day or night, including outside traditional vet practice hours. If you need a reminder about how to use this service, please see our website for more details. You can download the app here.

Free vet consultations

Available 24/7 for all cat and dog policies with Animal Friends.

Pet insurance terms explained

Pet insurance can be confusing.

Check out our A-Z of terms to make it easier to understand.