What our Max Benefit policies cover
With our Max Benefit policies you can claim up to a set amount for vet fees for each condition your dog might have. For example, if you have our Max Value policy, your limit for each condition will be £1,000.
You can claim for as many different conditions as you need to and there is no time limit for how long you can claim for each condition as long as you renew with us each year.
Once you reach the limit for a condition, you won’t be able to make a claim for it again and the cover limit will not be reset when you renew the policy each year.
Would you like to know more?
Read through our policy documents for more information.
Already an existing customer?
Please refer to the policy documents we sent you when you took out or renewed your policy. You can Login to your online account to view these.
Did you know...
All our dog policies give you free vet video consults 24/7/365 through the Joii app.
Cover amounts
Our Max Benefit dog insurance policies are different to our Time Limited and Lifetime policies, providing a fixed level of cover per condition, as defined by the chosen plan. As long as the policy is live, costs up to the cover level can be claimed in as short or long a time period as you need.
These policies also include additional benefits such as cover for if your dog is stolen or goes missing (if you paid for them) or if they injure someone or damage their property - providing extra protection and assistance to complement your vet fee cover limit.
Select a policy below to see all cover limits, excess and additional benefits. Not sure how much cover you need? Find out the cost of vet fees.
Vet fee benefit
- £1,000 – this is the most you can claim for each accident or illness
- Included within your vet fee benefit limit
- £500 per condition for complementary treatment
Vet fee excess options: £69, £99, £159, £199 and £249
Co-payment: 20% of each vet fee claim once your dog reaches the age of 8
Additional benefits
We cover up to the amounts shown below:
| If your dog injures someone or damages their property. | £2m | If your dog causes accidental damage in someone else's home. | x |
| If your dog dies or is put to sleep. | £500 | Advertising and reward. | £200 |
| If you need to cancel or cut short a holiday because your dog needs urgent medical care. | £1,000 | If you can’t look after your dog because you’re in hospital. | £500 |
| If your dog goes missing or is stolen. | £500 | If your pet needs urgent medical care abroad. | £1,500 |
| Transport costs if your dog needs treatment at another vet or hospital. | x | A dog walker because you're in hospital. | £100 |
| Cremation or burial | x |
Vet fee benefit
- £2,000 – this is the most you can claim for each accident or illness
- Included within your vet fee benefit limit
- £750 per condition for dental accidents
- £750 per condition for complementary treatment
Vet fee excess options: £69, £99, £159, £199 and £249
Co-payment: 20% of each vet fee claim once your dog reaches the age of 8
Additional benefits
We cover up to the amounts shown below:
| If your dog injures someone or damages their property. | £2m | If your dog causes accidental damage in someone else's home. | x |
| If your dog dies or is put to sleep. | £750 | Advertising and reward. | £200 |
| If you need to cancel or cut short a holiday because your dog needs urgent medical care. | £1,000 | If you can’t look after your dog because you’re in hospital. | £750 |
| If your dog goes missing or is stolen. | £750 | If your dog needs urgent medical care abroad. | £2,000 |
| Transport costs if your dog needs treatment at another vet or hospital. | x | A dog walker or pet minder, because you’re in hospital. | £100 |
| Cremation or burial | x |
Vet fee benefit
- £4,000 – this is the most you can claim for each accident or illness
- Included within your vet fee benefit limit
- £1,000 per condition for dental accidents and dental illnesses
- £1,000 per condition for complementary treatment
Vet fee excess options: £69, £99, £159, £199 and £249
Co-payment: 20% of each vet fee claim once your dog reaches the age of 8
Additional benefits
We cover up to the amounts shown below:
| If your dog injures someone or damages their property. | £2m | If your dog causes accidental damage in someone else's home. | x |
| If your dog dies or is put to sleep. | £1,000 | Advertising and reward. | £200 |
| If you need to cancel or cut short a holiday because your dog needs urgent medical care. | £1,500 | If you can’t look after your dog because you’re in hospital. | £1,000 |
| If your dog goes missing or is stolen. | £1,000 | If your dog needs urgent medical care abroad. | £2,000 |
| Transport costs if your dog needs treatment at another vet or hospital. | x | A dog walker or pet minder, because you’re in hospital. | £100 |
| Cremation or burial | x |
Pet insurance premiums increase as your pet gets older. We use a number of things to work out your price each year. These include the age of the pet, where you live and the cost of vet fees. Excesses apply to all our policies and a co-payment is currently payable on claims if you renew your policy after your dog turns 8 years old.

Has your dog been to the vet for anything other than routine vaccinations?
If your dog has been unwell or was injured before, this is known as a pre-existing condition. Pre-existing conditions aren't covered by our policies.
We consider a condition to be pre-existing if it was first noticed before your policy start date or within the waiting period, whether your pet needed treatment previously or not.
How much cover do you need?
Our average vet claim was £1068 in 2024.
Knowing how much your dog could cost is important so you’re prepared with the right type of policy and we’re here to help.
*This figure shows the average cost of vet fees claimed for dogs, for the top 15 conditions that were submitted to Animal Friends in 2024.