Joii Pet Care: Behavioural consultation

As part of our partnership with Joii Pet Care, we are proud to be able to offer our dog policyholders exclusive separation anxiety sessions with Joii’s in-house behavioural specialist Natalie Light.

12th July 2021

What will the session include?

All dog policyholders are eligible for one free 10-minute assessment with Natalie. This is an initial assessment only so that you can decide if you’d like to book a further 30 minutes to work out a management plan for Separation Anxiety.

The 30 minute session will include:

  • An introduction to useful resources
  • Tips on how to get started with leaving your dog home alone
  • Observation on any videos you can provide
  • Advice on environmental changes that may help your dog
  • Some simple exercises to get started with

Who might benefit from a session?

You might benefit from a behavioural consultation with Joii if you have a dog that hasn’t yet been left alone or if you are returning to work after spending so much time at home.

Or, if you’ve observed your dog through a pet camera or maybe had neighbours mention that your pooch has been barking or sounds distressed when they’re left alone, a call with Natalie could help provide you with the knowledge needed to ensure you and your dog are working together to correct any problems.

How much is a session?

Following your free 10-minute assessment with a nurse, a 30-minute session costs £45 for Animal Friends dog policyholders.

For non-Animal Friends customers, these consultations are usually £95 for an initial consultation, and £50 for subsequent follow up sessions.

How to book your session?

If you’re an Animal Friends customer, simply call a Joii vet who will then book an appointment with Natalie Light for you and your dog.  You need to be at home with your dog for the call so that Natalie can observe your canine’s behaviour during your consultation.

For more advice on all things dog behaviour, you can find all of our articles in our Training and behaviour advice area.

Terms and conditions from Joii Pet Care apply.

Free vet video calls for your dog

24/7/365 with the Joii app.

Our partnership with Joii Pet Care gives Animal Friends policyholders free online veterinary help, whenever and wherever they need it. Download the Joii app today.

The vets and nurses at Joii can provide you with veterinary advice, preventative care and diet plans. Free and exclusive to Animal Friends customers. T&C's apply


We know pets

Animal Friends Insurance is a multi-award winning FCA-regulated pet insurer, founded in 1998 to provide industry-leading pet insurance and first-class animal care to create a better life for every animal.
As one of the UK’s largest pet insurance providers, Animal Friends works with vets, veterinary professionals, and partners pioneering the latest veterinary technology & healthcare advancements to achieve our vision.
Our policyholders have helped donate over £8.5 million to more than 800 animal charities worldwide and by educating and inspiring others to act on current events and responsible pet ownership, Animal Friends is driving positive change for animal welfare and conservation.