Pet insurance that's there for you when you need it most
24/7 video vet
Free video vet consultations available for dog and cat customers all day, 365 days a year providing reassurance any time of day or night, when you need it most.
Treatment pre‑authorisation
Get pre-authorisation of treatment coverage in as little as one hour to give you confidence you're covered.
Excellent rated on Trustpilot
Our customers have rated us "Excellent" on Trustpilot, across more than 50,000 reviews.
We can pay your vet
We can send payments direct to your vet so you can focus on your pet and not the bill.
With you through all walks of life
We’re here for pets at every stage of life so you can have confidence your pet can still be covered as they grow older.
1 million pets insured
Over 1million four-legged friends insured nationwide as of May 2026.
Rated 'Excellent' by customers
Supporting animal welfare
Over £10 million donated
We've supported more than 830 animal welfare charities and conservation organisations globally, with over £10 million donated as of January 2026.
The charitable work undertaken by Animal Friends Insurance is not regulated by the Financial Conduct Authority.
Dogs
- Vet fee cover from £1,000 to £18,000
- Free vet video consultations with Joii Pet Care 24 hours a day, 7 days a week
- Most of our dog insurance policies provide cover in the event your pet injures someone or damages their property.
- Dental accident cover with most of our dog insurance policies with some covering both dental accidents and illnesses.
Cats
- Vet fee cover from £1,000 to £18,000
- Cat customers can call on a vet or vet nurse at any time of the day or night, any day of the year with Joii.
- Our Prestige, Lifetime £10,000 and £18,000 cat insurance policies cover behavioural therapy
- Some of our cat insurance policies can help towards the cost of finding your cat if they're stolen or go missing.
Horses
- Vet fee cover from £3,000 to £7,000
- Insure your horse up to 40 years for illness and accidents
- Up to £2m for public liability incidents
- Cover towards the cost of the purchase price if your horse dies




