A cat and dog in a vets arms, in a picture collage

Policies with purpose

Founded in 1998 to support animals in need. 

Pet insurance that's there for you when you need it most

24-7 online vet

24/7 video vet

Free video vet consultations available for dog and cat customers all day, 365 days a year providing reassurance any time of day or night, when you need it most.

Pre-authorised treatments

Treatment pre‑authorisation

Get pre-authorisation of treatment coverage in as little as one hour to give you confidence you're covered.

Award winning

Excellent rated on Trustpilot

Our customers have rated us "Excellent" on Trustpilot, across more than 50,000 reviews.

Pay your vet direct

We can pay your vet

We can send payments direct to your vet so you can focus on your pet and not the bill.

Outlines of a cat growing from a kitten to an older cat

With you through all walks of life

We’re here for pets at every stage of life so you can have confidence your pet can still be covered as they grow older.

1 million + pets insured

1 million pets insured

Over 1million four-legged friends insured nationwide as of May 2026.

Rated 'Excellent' by customers

Supporting animal welfare

Over £10 million donated

We've supported more than 830 animal welfare charities and conservation organisations globally, with over £10 million donated as of January 2026.

Animal welfare funding

We fund a range of initiatives and causes, including emergency appeals and long-term animal welfare needs.

The charitable work undertaken by Animal Friends Insurance is not regulated by the Financial Conduct Authority.

Multi-award winning pet insurance

  • Defaqto Pet Insurer of the Year 2024/25
  • Moneyfacts 5 Star Ratings - Pet Insurance 2025
  • The Personal Finance Awards 2024/25 - Best Pet Insurance
  • Forbes Advisor - Best of 2025 - Pet Insurance
  • Finder Pet Insurance Customer Satisfaction Awards 2022
Border Collie

Dogs

  • Vet fee cover from £1,000 to £18,000 
  • Free vet video consultations with Joii Pet Care 24 hours a day, 7 days a week
  • Most of our dog insurance policies provide cover in the event your pet injures someone or damages their property.
  • Dental accident cover with most of our dog insurance policies with some covering both dental accidents and illnesses. 
Maine Coon

Cats

  • Vet fee cover from £1,000 to £18,000 
  • Cat customers can call on a vet or vet nurse at any time of the day or night, any day of the year with Joii.
  • Our Prestige, Lifetime £10,000 and £18,000 cat insurance policies cover behavioural therapy
  • Some of our cat insurance policies can help towards the cost of finding your cat if they're stolen or go missing.
Horse Insurance

Horses

  • Vet fee cover from £3,000 to £7,000 
  • Insure your horse up to 40 years for illness and accidents
  • Up to £2m for public liability incidents
  • Cover towards the cost of the purchase price if your horse dies