Pet Insurance FAQs | Animal Friends

Popular questions

What can I claim for?

Checking I am covered for treatment

How can I make a claim?

What’s a co-payment?

Can you pay my vet directly?

Can I change my Direct Debit date?

How do I change my address?

Can I change my cover?

Where can I find my policy number?

How long to assess a claim?

Can’t find what you are looking for?

We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.

Popular questions

What can I claim for? Checking I am covered for treatment How can I make a claim? What’s a co-payment? Can you pay my vet directly? Can I change my Direct Debit date? How do I change my address? Can I change my cover? Where can I find my policy number? How long to assess a claim?

Claims questions

Policy questions

Animal Friends questions

Can’t find what you are looking for?

We review our pet insurance FAQs regularly and are always adding content. If you are unable to find an answer to a question you have, please contact us or get in touch via our Live Chat facility.

If you’d like more information about Animal Friends Insurance, please go to our About us page.