Here to support you and your pets - business as usual at Animal Friends. To help us minimise any impact for our customers, we ask that you avoid where possible sending claims to us via post during this time unless absolutely necessary. Pawtal, our online claims system for vets, is still the fastest way to process a claim. Please speak to your vet to submit the claim at

First aid for dogs First aid for dogs First aid for dogs

First aid for dogs

Learn vital skills in emergency situations before taking your dog to the vet.

Learning vital information on how to deal with a dog emergency is important, that’s why we have partnered with Dog First Aid Franchise Ltd.

They provide award-winning dog first aid courses for pet owners and doggy professionals. Between us we’ve produced some videos and blogs to help you learn how to save your pet’s life. We will be adding more of these each month.

Dog first aid - the basics

Jo Middleton, the founder of Dog First Aid Franchise Ltd, runs us through the basics of canine first aid in our videos below.

Did you know...

What to do in an emergency involving your dog?

How can you tell if your dog is obese?

Vaughn and Nelly tell us how to check if your pet is in good condition just by looking and feeling their ribs, waist and spine.

How can you tell if your cat is obese?

Vaughn Stoman tells us how feeding and hunting play a big part in your cat’s diet and how it’s different to controlling a dog’s diet.

Why is obesity in pets so worrying?

Vaughn Stoman tells us about the importance of a dog’s diet and choice of food when it comes to avoiding pet obesity.

Find a dog first aid course in your area

What you learn today can save a dog's life tomorrow, learn now to cope in an emergency.