If you are struggling financially due to COVID-19 then please call us on 0344 557 0300 or visit our FAQS.

Puppy insurance with PupStart

We know it’s hard to imagine your beloved pup falling ill or getting hurt, but having insurance cover in place can help protect you from unexpected vet bills, with cover for puppies starting from 4 weeks old.

As an Animal Friends customer, you’ll also get exclusive access to PupStart, to give you all the advice and support you need so you can enjoy the first 12 months of your puppy’s life. With PupStart you’ll have free access to veterinary experts at Joii, to discuss any questions you have to help you care for your puppy.

Puppy clinics and training with Joii

Puppy clinics and training with Joii

Have one to one video calls with veterinary nurses at Joii. Raise any concerns or questions you may have, from neutering to food and puppy behaviour.

Pension Scheme

Free unlimited vet video calls

Available from the comfort of your own home, any time night or day 365 days a year, through the Joii Pet Care app.

Retail Discounts

Tailored puppy advice articles

Receive information from Animal Friends and the veterinary experts at Joii, to help you take care of your puppy at key milestones in their development.

Paid sabbaticals

1 month free flea and tick treatment

Get your 1 month free flea and tick treatment when you have your first puppy clinic with the nurses at Joii

Cycle to work

Puppy prize bundle worth £200

Animal Friends will be giving away £200 worth of puppy goodies to a new customer each month. There'll also be 2 runners up prizes.

50% off pet insurance

Free introductory puppy first aid online training

Learn how you can give your puppy first aid, through a free online training session with Dog First Aid Franchise Ltd.

We have 5 types of dog insurance policies, including 2 options for Lifetime, each with different levels of cover for the cost of vet fees.

We do not cover any pre-existing conditions that your dog currently has or was treated for in the past.

Accident Only

from
£3.01/month
  • Covers vet fees for accidents.
  • Does not cover illnesses, conditions or have any other benefits.
  • Covers £2,500 per accident per year.
  • There is also a lifetime limit of £15,000 for continuing treatment related to each accident as long as the policy remains active.
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View full details and cover

Time Limited

from
£0.00/month
  • Cover for accidents, illnesses and conditions that last up to 12 months, from when the symptoms started, or until the condition limit is reached.
  • After 12 months, no futher cover will be provided for that specific condition and you will need to pay for further vets fees yourself. However, you can claim for any new accidents, illnesses or conditions.
  • Choose a condition limit of £1,000, £2,000 or £4,000.
  • There is also a yearly limit for all combined claims. Once reached, cover stops for all claims until the next policy year.
Start My Quote

View full details and cover

Max Benefit

from
£4.83/month
  • Cover for accidents, illnesses and conditions up to your chosen condition limit, whilst the policy remains active.
  • When the limit for each condition is reached, you will not be able to claim for that condition again.
  • There is no limit to how many times you can claim for different conditions.
  • Any pre-existing conditions will not be covered.
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View full details and cover

Lifetime

from
£5.12/month
  • Covers accidents, illness and conditions year after year, up to your chosen cover limit, as long as the policy remains active.
  • Limits refresh when you renew your policy each year.
  • There are 2 types of Lifetime policies:
  • 1. Where each condition has a yearly condition limit. Choose a condition limit of £1,000, £2,000, £4,000 or £6,000.
  • 2. Where there is one yearly limit for all claims. Choose a yearly limit of £3,000 or £5,000.
Start My Quote

View full details and cover

How much cover do you need?

It is vital that you choose a cover level that is appropriate for both your dog and your budget. This way, should the worst happen to your canine friend, you can ensure that you are prepared…

Find out how much vet fees may cost
Why choose us?

We have over 20 years experience

Animal Friends Pet Insurance was founded in 1998, exclusively providing pet insurance for over 20 years

Founded to support animal charities

Founded with the sole aim of providing pet insurance as a means to help support animal welfare charities

The ethical choice

To date we have donated over £5.6 million to over 500 animal welfare charities wordlwide

Friendly UK-based team

We are ready to help, we are all animal lovers

What our customers are saying