With over 25 years' experience, we now insure over a million pets in the UK. We offer:
- Simple and easy to understand policies approved by Fairer Finance
- Multi-award winning pet insurance
- Free 24/7 vet video consultations through the Joii app
- Peace of mind with a rating of 'Excellent' on Trustpilot
Why do you need pet insurance?
According to the Association of British Insurers, the average pet insurance claim in 2021 was £848. Although this figure is an average for all pets, whether you own a cat, dog or horse, the cost of vet treatment can vary significantly, from a few hundred pounds for a one-off injury through to thousands for an ongoing condition.
As vet treatment becomes more sophisticated the cost of treatment rises. If your pet has an accident, injury or illness and requires veterinary care, you can then claim back the cost of treatment covered by your policy – minus any excess.
Many of our policies also provide additional benefits such as cover if your dog is stolen or goes missing, or if they injure someone or damage their property, providing you with extra protection and assistance. Find out more about these benefits in our policy terms and conditions.
Without insurance you may face tough decisions about supporting your pet's health due to cost. Once your pet is covered you can relax knowing that if you get an unexpected veterinary bill you can get them treated, without having to worry about how you are going to afford to pay for it. In most cases your vet can claim on your behalf too so you won't need to fill in any forms.
If you own a dog or cat, you can also get access to free veterinary advice through the Joii app, 24 hours a day 7 days a week.
Our pets are not just animals, they are part of the family and families can be complicated. We're here to help give you the support you need so you can concentrate on making memories. We have a full range of advice, covering:
- Finding the right breed to suit you and your lifestyle
- First aid and health conditions
- Creating a happy and safe environment for your pet
- Help with training, behaviour and much more
Unlike any other pet insurers, we are unmistakably different. We use our voice to fight for those without one. For over 25 years we have remained committed to promoting animal welfare and conservation around the world, helping save animals because they save us. We'd love your help and support with:
- Pet welfare and essential support
- Animal cruelty and sentencing
- Wild animals and endangered species
Nominate your local pet charity to receive a share of £50,000.
This festive season, we need YOU to tell us where we can help make a difference to your local pet charity.
Wrap up your year by doing something special. Take two minutes to tell us who needs some help and we'll take care of the rest. You could even win a prize in the process...
Together, we can give pets across the country a happier ‘tail’ to tell this Christmas!
A Walk in the Park...with Animal Friends Podcast
Watch or just listen to our brand new podcast A Walk in the Park.. with Animal Friends, with an exciting new episode launching every week, hosted by our very own Patricia Gardiner. Joined by special guest experts from across the UK, we discuss all things pets and animal welfare!
Protecting animals is in our DNA! We were founded in 1998 to help fund animal welfare and conservation charities through our pet insurance policies and that aim has never changed.
We’ve now given over £7.8 million to more than 700 animal welfare charities worldwide, from the domestic to the exotic, covering land sea and air.