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What does our dog insurance cover?
Animal Friends offers a range of policies and cover levels, each with different benefits. Here are a few examples of benefits you can find across our different dog insurance policies:
Vet fee cover from £1,000 to £18,000 - Choose a level of vet fee cover to suit your needs and budget.
Free 24/7 vet video consultations - You can speak to the veterinary experts at Joii Pet Care from the comfort of your own home 24 hours a day 7 days a week.
Public Liability - Some of our dog insurance policies provide cover in the event your pet injures someone or damages their property.
Missing or stolen pet cover - Some of our dog insurance policies can help towards the cost of finding your dog if they're stolen or go missing.
Behavioural therapy - Our Prestige, Lifetime £10,000 and £18,000 dog insurance policies cover behavioural therapy, including training to address behavioural issues like separation anxiety.
Dental cover - Most of our dog insurance policies cover dental accidents, with some covering both dental accidents and illnesses.
How does dog insurance help with vet fees?
Vet fees are not standardised in the UK and can vary based on location, your dog’s age, and the severity of the condition. Based on 2024 claims data for medium-sized dogs, the average cost of treatment for lameness was £1,309, and £1,127 for seizures.
As treatments and medications become more advanced, veterinary costs are expected to rise. Dog insurance helps to cover these unexpected vet fees, giving you peace of mind when your dog needs care.
Compare dog insurance policies
Our dog insurance policies offer different types and levels of vet fee cover, from Accident Only to Lifetime, with vet fee limits from £1,000 to £18,000. Most policies include cover for dental and other helpful treatments such as physiotherapy. Compare dog insurance plans below to find the best coverage for your dog’s needs.
Lifetime insurance offers ongoing vet fee cover for accidents and illnesses and can protect your dog for life, as long as you renew.
There are two types of cover available:
Lifetime Annual Limit
- You can choose cover from £1,000 to £18,000 each year for vet fees.
- You can claim for as many conditions as you need to, as long as you stay within your chosen annual vet fee limit.
- The limit resets every year when you renew.
- Your dog’s conditions will be covered for life, as long as you renew your policy.
- Dental accident & dental illness cover up to £3,000 with our Lifetime £10,000 and Lifetime £18,000 policies
- Dental accident & dental illness cover up to £1,000 with our Lifetime £4,000 and Lifetime £5,000 policies.
- Dental accident cover up to £750 with our Lifetime £2,000 and Lifetime £3,000 policies.
- Complementary therapy from £500 to £3,000, depending on your chosen policy.
Lifetime Condition Limit
- You can choose cover of £1,000, £2,000, £4,000 or £6,000 each year for vet fees.
- You can claim up to your chosen amount for vet fees per policy year for each condition your dog might have.
- The limit resets every year when you renew.
- Your dog’s conditions are covered for life, as long as you renew your policy.
- Dental accident cover up to £750 with our Superior policy.
- Dental accident & dental illness cover up to £1,000 with our Superior Plus and Prestige policies.
- Complementary therapy from £500 to £1,000, depending on your chosen policy.
Policy terms and conditions apply.
With Max Benefit pet insurance, you have a fixed amount of cover for each accident or illness you may need to claim for. You can keep claiming until the fix amount of cover has been reached.
- You can choose a fixed amount of vet fee cover for each accident or illness you may need to claim for.
- You can keep claiming until the fixed amount of cover for the accident or illness is reached.
- There’s no time limit for how long you can claim for each accident or illness. After the vet fee limit is reached, we won't cover the accident or illness again.
- Dental accident cover up to £750 with a Max Plus policy.
- Dental accident & dental illness cover up to £1,000 with a Max Extra policy.
- Complementary therapy between £500 and £1,000, depending on your policy.
Policy terms and conditions apply.
Time Limited dog insurance provides cover for accidents and illnesses for up to 12 months.
- Each new condition is covered for up to 12 months, or until your vet fee limit has been reached, whichever happens first (as long as you renew your policy).
- The 12 months start from the date your dog first showed signs of the condition.
- If your vet agreed that you could monitor the condition without treatment, the 12 months starts from the date your vet recommended you start treatment for your pet’s condition.
- After 12 months, or when the vet fee limit is reached, we won’t cover the accident or illness again.
- Time Limited policies also have an annual limit - this is the most we'll pay each year for all conditions you may need to claim for.
- Dental accident cover up to £750 with a Prime policy.
- Dental accident & dental illness cover up to £1,000 with a Prime Plus policy.
- Complementary therapy between £500 and £1,000, depending on your specific policy.
Policy terms and conditions apply.
With our Accident Only dog insurance, you’re covered up to £2,500 per year for each accident your dog may have.
- There’s no limit to how many accidents you can claim for each year.
- For each accident, we’ll cover treatment costs for as long as your dog needs care (as long as you renew your policy each year), up to a lifetime limit of £15,000.
- This cover is only for accidents. It doesn’t cover illnesses or diseases.
- Dental accident cover up to £500.
- Complementary therapy up to £500 for each accident.
Policy terms and conditions apply.
Puppy insurance
Our policies cover puppies starting from 4 weeks old, giving you peace of mind knowing your puppy is protected in their times of need. Plus, you'll get free access to veterinary experts at Joii, and tailored puppy advice and articles.
Older dog insurance
Get insurance to help with the costs of accidents and illnesses as your dog enters their senior years, plus all of our policies provide cover for complementary therapy including physiotherapy and hydrotherapy.
Why choose Animal Friends?
Much more than just vet fees cover
Our dog insurance plans cover complementary treatments when recommended by a vet, including physio. Many of our plans include extra benefits, such as cover if your dog is stolen or goes missing, causes damage or injury to others, and dental cover.
Dog insurance policies with purpose
Feel proud about protecting your pet with Animal Friends as we donate millions to support animal welfare and conservation charities.
Treats for you, and your dog
Get instant access to exclusive partner discounts and offers through the Animal Friends Treat Tin, allowing your to treat your canine companion and yourself too.
Award-winning insurance you can trust
Animal Friends is proud to be Defaqto’s Pet Insurer of the Year 2024/25, recognised for affordable and reliable dog insurance that you can trust.
Insuring your breed
From working dogs and terriers to miniatures and crossbreeds we know what it takes to look after your dog. Learn more about some of the different breeds we cover to help you choose the right policy for your canine companion.
This isn’t all the dogs which we cover. Unfortunately, some exclusions do apply, so be sure to check our list of of excluded dog breeds before starting your quote with us.
Cockapoo
Active, friendly, and loves to have fun; look no further than the endearing cockapoo.
French Bulldog
A loyal companion with a playful personality packed into a small frame; meet the French bulldog.
Labrador
Loyalty meets gentleness in the cuddly form of the Labrador retriever.
Dog insurance FAQs
Dog insurance helps you to cover the cost of veterinary treatment if your dog gets injured or falls ill. It can also have additional benefits such as cover if your dog dies or is put to sleep (if you paid for them) or if they injure someone or damage their property.
It is important to choose a dog insurance policy that best suits your needs now and in the future. We have policies that can provide cover for accidents and illnesses. If you would like to cover your dog for long-term conditions which will need treatment year after year, such as diabetes, then you may prefer a Lifetime policy. If you have a smaller budget then you may choose to have cover for accidents only or for illness that will not last more than 12 months.
Find out which policy meets your needs by completing an online quote.
The cost of dog insurance can vary widely depending on several factors, including your dog’s breed, age, location, any claims history and the level of cover you choose. The price of dog insurance is influenced by the following factors:
- Breed: Some dog breeds, especially brachycephalic (flat faced) breeds or those prone to certain conditions, may have higher premiums due to the potential for more frequent or costly vet visits.
- Age: Older dogs often have higher premiums because they are more likely to develop health conditions in later life. This means that your policy price is likely to increase at renewal even if you haven’t made a claim.
- Location: Where you live can also impact the cost of dog insurance. Areas with higher veterinary fees (such as London) may lead to higher premiums.
- Claims history: If you’ve made claims for your dog in the past, insurance companies may charge a higher renewal premium to account for the increased risk.
- Level of cover: The cost of vet fees, the excess and any copayment costs will also influence the price of your policy.
To get the most accurate dog insurance price, it’s important to get a personalised quote based on your dog’s specific details. There is no limit to how much your premium may increase each year, and the increase could be significant.
Most of our dog insurance policies cover dental accidents, with some covering both dental accidents and illnesses.
- Accident Only includes dental treatment for accidents, up to £500.
- Time Limited includes:
- Accident cover up to £750 with a Prime policy
- Accident and illness cover up to £1,000 with a Prime Plus policy.
- Max Benefit includes:
- Accident cover up to £750 with a Max Plus policy
- Accident and illness cover up to £1,000 with a Max Extra policy.
- Lifetime Annual includes
- Accident cover up to £750 with our Lifetime £2,000 & £3,000 policies
- Accident and illness up to £1,000 with our Lifetime £4,000 & £5,000 policies
- Accident and illness up to £3,000 with our Lifetime £10,000 & £18,000 policies
- Lifetime Condition includes:
- Accident cover up to £750 with our Superior policy
- Accident and illness up to £1,000 with our Superior Plus and Prestige policies.
Policy terms & conditions apply.
If your dog is lost or stolen we will pay a percentage of the amount you paid or donated for them, depending on their age, up to the cover limit amount in the policy you choose.
This benefit is not available on our Accident Only policies.
Pre-existing conditions aren't covered by our dog insurance policies. We consider a condition to be pre-existing if it was first noticed before your policy start date or within the waiting period, whether your dog needed treatment previously or not.
How we consider a condition to be pre-existing
If you noticed something was wrong with your pet before you took out the policy, it could be a sign of a pre-existing condition. This is true even if you decided not to take them to the vet. For example, if your dog was limping before the policy started, and your vet later confirmed this was due to Arthritis, we’d consider this a pre-existing condition.
We offer cover for dogs of all ages from 4 weeks old. However, for dogs aged 8 years and over, a co-payment applies, meaning you’ll pay 20% of each vet fee claim in addition to your policy excess. This is due to the increased likelihood of health issues or injuries in older dogs.
While insurance for older dogs may be more expensive, it ensures your dog continues to receive the care they need as they age. For more details on our coverage for senior dogs, visit our Older Dog Insurance page.
Yes, Animal Friends offers coverage for your dog when travelling in the EU. Our dog insurance policies include emergency vet care while overseas, when a vet says your pet needs to be seen straight away, ensuring your pet receives the necessary treatment in case of an accident or illness during your travels.
However, it’s important to check the specifics of your policy, as there may be some restrictions based on the country you're visiting. Always make sure your policy meets the requirements for the destinations you plan to visit.
For more detailed information on travelling with your dog, including advice on pet passports and travel preparations, visit our Dog Travel Advice hub.
Making a claim with Animal Friends is straightforward and can be done in just a few simple steps:
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Ask your vet to submit a claim:
Have your vet submit the claim for your dog online via Pawtal, or download a paper claim form from your account if your vet doesn’t use the online system. -
Submit repeat medication claims:
Login to your Animal Friends account to claim for repeat meds. -
Track your claim:
Monitor your dog insurance claim progress through your account.
For more details, visit our Claims hub.
Animal Friends doesn’t offer multi-pet discounts, but we provide affordable coverage for multiple pets. Each of your pets will have its own policy, and you can choose different cover levels for each, based on their individual needs.
We keep prices as low as possible, so you get the best value dog insurance without the need for discounts. For more details, visit our multi-pet insurance page.
Need more dog advice?
Dog breed guides
Considering buying a dog or want to learn more about your breed? Our guides help you understand your dog better, covering everything from temperaments to maintenance needs.
Dog training hub
Get expert tips and video tutorials to help with training, from recall to managing barking. Our Behaviour and Training hub supports you in building a strong bond with your dog.
Dog health advice
Learn about the symptoms, causes, and prevention of common health problems in dogs so you can feel prepared in case your pooch gets poorly.




